Primary ticketing platform Skiddle has announced Re:Sell, an initiative designed to work towards cutting out the secondary ticketing market.
Re:Sell enables customers who can no longer attend the event they’ve bought tickets for to put them back up for sale at the current face value. If the tickets put up by the customer aren't resold then they go back to the initial buyer.
Skiddle is also launching what it claims is an industry first in Cool:Off, which gives customers a grace period of 72 hours to change their minds about purchases.Skiddle has initiated this new feature gollowing the lead of the online retail sector, where UPS have found as many as 82% customers actively look for flexible refunds when shopping.
Preston-based Skiddle was launched in May 2001 by Richard Dyer and Ben Sebborn. The business is a primary ticket outlet for over 100,000 events per year in the UK and Europe, as well as offering hotel and restaurant bookings, all from one destination.
