Membership of the Entertainment Retailers Association (ERA) has more than doubled since Kim Bayley took charge two decades ago this month. Here, she celebrates triumphs such as Record Store Day, uniting physical and digital members, and the vinyl revival...
Congratulations on 20 years as CEO. How do you reflect on ERA’s evolution?
“The trade body has changed so much over those 20 years. When I joined ERA, it was very much High Street retailers like Woolworths and Virgin. Now ...
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